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Shipping Policy for Soil Secrets Organics Private Limited
Shipping Policy: Thank you for shopping at Soil Secrets. We're committed to delivering your order on time and ensuring that it arrives in perfect condition. Please read this shipping policy carefully to understand how we process and deliver your order.
Shipping Partner: We have partnered with Shiprocket to ensure safe and timely delivery of your orders. Shiprocket is a leading logistics provider in India that ensures secure and reliable delivery.
Shipping Locations: Cancellation of any item is allowed till the product is not shipped by the seller, which is typically the Currently, we only ship within India. We're working on expanding our shipping locations and will keep you updated on any new developments.
Shipping Methods: We offer standard shipping for all orders. Depending on your location, it may take 5-7 business days for your order to arrive. Please note that delivery times may be longer in remote or rural areas.
Shipping Charges: Shipping charges are calculated based on the weight and size of your order and your location. You'll be able to see the shipping charges at the time of checkout. We offer free shipping for orders above Rs. 999.
Order Processing Time: We usually process and ship your order within 2-3 business days. Please note that orders are not processed on weekends or public holidays.
Delivery Time: The delivery time depends on your location and the shipping method you've chosen. You'll receive a tracking link once your order has been shipped so you can track your order's progress.
Packaging: We take great care in packaging your order to ensure that it arrives in perfect condition. All orders are shipped in sturdy boxes or envelopes and are packed with protective materials to prevent damage during transit.
Shipping Restrictions: We're unable to ship to certain locations due to legal restrictions. If we're unable to ship to your location, we'll notify you and cancel your order.
Contact Us: If you have any questions or concerns about your order, please feel free to contact us at [email protected] or call us at +91 85111 49121. Our customer service team is available from Monday to Saturday, 9am to 6pm IST.
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